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ESG Reporting

Sustainability is a major transformative driver for our business. Measuring and annually reporting on our progress is key to understanding challenges, building resilience and long-term value.

With the launch of our new ESG Sustainability Strategy in 2022, our ESG goals and reporting follows the ESG structure. We closely measure and monitor the development of the defined key performance indicators on our way to fulfilment of our defined 2026 ESG goals.

Global Reporting Initiative

We adhere to the internationally established Global Reporting Initiative (GRI) standards, which set a global best-practice for impact reporting on sustainability.

UN Global Compact

Valamar Riviera joined UN Global Compact, the world's largest initiative for sustainable development and corporate sustainability, with over 15,000 members in 162 countries and 69 local networks around the world.

EU Taxonomy

Within the European Green Deal package, the first set of standards by the new EU Taxonomy was published in February 2022. We closely follow the emerging standards and adapt our operations and reporting to them.

To gain more insights into our reporting, please find further relevant information in the tabs below

Sustainability certificates

Awards

Travelife sustainablility certification helps businesses improve and independently verify their environmental, economic and social impacts, GSCT recognized Standard

Sustainable Hotel by UPUHH (Association of Employers in Croatian Hospitality) is prestigious certificate that promote sustainability in the hospitality industry with the active management of social and environmental impacts

Manage Energy in a systematic manner contributing to Sustainability

EU eco label for environmental excellence

Manage environmental responsibilities in a systematic manner

Manage Health & Safety systematically, including promoting/protecting physical & mental health

Systematic preventive approach to Food Safety in production

EU certificate for beaches, marinas or sust. boating tourism operators

Awards and recognitions in 2022

Croatian Camping Union

Croatia’s Best Campsites 2022

Premium Camping Resort 5*
Lanterna Premium Camping Resort 4*
Krk Premium Camping Resort 5*
Ježevac Premium Camping Resort 4*
Padova Premium Camping Resort 4*
Marina Camping Resort 4*
Orsera Camping Resort 3*
Solaris Camping Resort 3*
Baška Beach Camping Resort 4*
Bunculuka Camping Resort 4*
San Marino Camping Resort 4*

ADAC

Superplatz 2022

Hall of Fame

Lanterna Premium Camping Resort
Krk Premium Camping Resort
Istra Premium Camping Resort
Baška Beach Camping Resort
Ježevac Premium Camping Resort

Josipa Cvlić Bonifačić

Financial Times

European Climate Leader

Valamar Riviera d.d.

HolidayCheck

HolidayCheck Special Award 2022

Valamar Padova Hotel 4*
Valamar Parentino Hotel 4*

Greencajt festival
National Award for Environmental Protection

Green Prix – Decarbonising the community

Valamar Riviera d.d. (E.ON Hrvatska)

Moj posao

Best employer in tourism and ninth on the list of the most desirable Croatian companies

Valamar Riviera d.d.

TripAdvisor

Travelers’ Choice 2022

Valamar Diamant Hotel & Residence
Valamar Parentino Hotel
Valamar Riviera Hotel & Residence
Isabella Valamar Collection Island Resort
Marea Valamar Collection Suites
Istra Premium Camping Resort
Orsera Camping Resort
Girandella Valamar Collection Resort
Sanfior Hotel & Casa
Valamar Bellevue Resort
Miramar Sunny Hotel by Valamar
Ježevac Premium Camping Resort
Bunculuka Camping Resort
Imperial Valamar Collection Hotel
Padova Premium Camping Resort
Valamar Padova Hotel
Valamar Meteor Hotel
Dubrovnik President Valamar Collection Hotel Valamar Argosy Hotel
Valamar Lacroma Dubrovnik Hotel
HVAR [PLACESHOTEL] by Valamar

World Luxury Hotel Awards

Luxury Beach Resort

Luxury Island Resort

Luxury Family Hotel

Dubrovnik President Valamar Collection Hotel

Isabella Valamar Collection Island Resort

Valamar Collection Marea Suites

DCC

DCC Europe Platinum 2022

ANWB

ANWB TOP 5*

Lanterna Premium Camping Resort
Krk Premium Camping Resort
Istra Premium Camping Resort
Solaris Camping Resort

World Luxury Hotel Awards

Luxury Beach Resort

Luxury Island Resort

Luxury Family Hotel

Dubrovnik President Valamar Collection Hotel

Isabella Valamar Collection Island Resort

Valamar Collection Marea Suites

World Travel Awards

Country / Croatia: Luxury Beach Hotel

Continent / Europe: Luxury Island Resort

Regional / Southern Europe: Luxury Family Hotel

Valamar Riviera Hotel & Residence

Valamar Collection Dubrovnik President

Valamar Padova Hotel

Croatian Tourism Days
Tourist Flower Award –
quality for Croatia

Family Hotel– winner

Family Hote – winner

Best large campsite – winner

Valamar Tamaris Resort

Valamar Tamaris Resort

Istra Premium Camping Resort

Certificates and labels 2022

ConsumeLess Plus

ConsumeLess Med

Valamar Diamant Hotel & Residence
Marea Valamar Collection Suites
Valamar Diamant Hotel & Residence
Valamar Parentino Hotel
Valamar Riviera Hotel & Residence
Valamar Tamaris Resort
Girandella Valamar Collection Resort
Valamar Bellevue Resort
Valamar Sanfior Hotel & Casa

FEE (Foundation for Environmental Education)

Blue Flag

Plaža Crnika, Lanterna Sunny Resort, Tar-Vabriga
Plaža Adria Beach, Lanterna Premium Camping Resort, Tar-Vabriga
Plaža Galeb, Solaris Camping Resort, Tar-Vabriga
Plaža Borik, Poreč
Plaža Brulo, Poreč
Plaža Val Marea Sandy, Marea Valamar Collection Suites, Poreč
Plaža Maro Sandy – Sunrise Beach, Isabella Valamar Collection Island Resort, Poreč
Plaža Istra Premium Camping Resorta, Funtana
Plaža Vala, Orsera Camping Resort, Vrsar
Plaža Lanterna, Valamar Sanfior Hotel, Rabac
Plaža Girandella, Rabac
Plaža Ježevac Premium Camping Resort, Krk
Plaža Krk Premium Camping Resort, Krk
Plaža Dubrovnik President Valamar Collection Hotel
Plaža Cava, Valamar Argosy Hotel, Dubrovnik

SGS Adriatica

ISO 9001

ISO 14001

HACCP Codex Alimentarius

47 properties (100% in Valamar Riviera and Imperial Riviera)

49 properties (96% in Valamar Riviera, Imperial Riviera and Helios Faros)

37 properties

SGS

V Health & Safety Protocol Label in Partnership with SGS

46 properties

Quality Austria

ISO 50001

ISO 45001

Control of biopollution of textiles

47 properties (100% in Valamar Riviera and Imperial Riviera)
Istra Premium Camping Resort
Laundries Poreč and Makarska

Travelife

Accommodation Sustainability

28 properties

UPUHH

Sustainable Hotel

7 properties

Ministry of Tourism and Sport

Label Q

Label Safe Stay in Croatia

Valamar Lacroma Dubrovnik Hotel
Valamar Riviera Hotel & Residence

All Valamar properties

Ministry of Economy and Sustainable Development

EU Ecolabel

Istra Premium Camping Resort by Valamar
Orsera Camping Resort by Valamar
Ježevac Premium Camping Resort by Valamar
Solaris Camping Resort by Valamar
Krk Premium Camping Resort by Valamar
Lanterna Premium Camping Resort by Valamar

National awards and recognitions

Poslovni dnevnik Zagreb Stock Exchange

The Best Relations with Investors, 3rd place

Valamar Riviera d.d.

Ministry of Tourism and Sport

Q label

Valamar Riviera Hotel & Residence, Valamar Lacroma Dubrovnik Hotel

Ministry of Economy and GREEN PRIX Valamar Riviera and E.ON Hrvatska
Sustainable Development, Category: Decarbonizing the community
Environmental Protection and
Energy Efficiency Fund, Croatian
Chamber of Economy, Greencajt festival

GREEN PRIX
Category: Decarbonizing the community

Valamar Riviera & E.ON Hrvatska

Ministry of Environmental Protection and Energy

EU Ecolabel

Istra Premium Camping Resort, Lanterna Premium Camping Resort, Krk Premium Camping Resort, Ježevac Premium Camping Resort, Solaris Camping Resort, Orsera Camping Resort

Ministry of Economy and Sustainable Development

Recognition for business achievements in environmental protection 2021, Category – Management

All properties

Camping Association of Croatia (KUH)

Croatia’s Best Campsites 2022

Istra Premium Camping Resort, Lanterna Premium Camping Resort, Krk Premium Camping Resort,
Ježevac Premium Camping Resort, Padova Premium Camping Resort, Marina Camping Resort, Orsera Camping Resort, Solaris Camping Resort, Baška Beach Camping Resort, Bunculuka Camping Resort, San Marino Camping Resort

Travelife Gold Award

Travelife is an international certification system that promotes sustainability in the hospitality industry and helps tour operators, hotels and other accommodations manage and monitor their social and environmental impact, as well as inform their guests and partners about their achievements. The Travelife Gold Award recognizes hotels that meet the strictest sustainability criteria to the fullest.

Allegro Sunny Hotel & Residence by Valamar 3*, Lanterna Sunny Resort by Valamar 2*, Valamar Bellevue Resort 4*, Valamar Argosy Hotel 4*, Marea Valamar Collection Suites 5*, Crystal Sunny Hotel by Valamar 4*, Dubrovnik President Valamar Collection Hotel 5*, Girandella Valamar Collection Resort 5* (4/5), Koralj Sunny Hotel by Valamar 3*, Valamar Lacroma Dubrovnik Hotel 4*, Miramar Sunny Hotel & Residence by Valamar 3*, Valamar Parentino Hotel 4*, Valamar Pinia Hotel 3*, Valamar Riviera Hotel & Residence 4*, Rubin Sunny Hotel by Valamar 3*, Zvonimir Sunny Hotel by Valamar 4*

International awards and recognitions in 2021

Financial Times

List of Europe’s climate leaders 2022

Valamar Riviera

British Airways Holidays

British Airways Customer Excellence Award 2021

Valamar Lacroma Dubrovnik Hotel

German camping club DCC (Deutscher Camping-Club)

DCC Europe Platinum award

Lanterna Premium Camping Resort, Solaris Camping Resort

Trip Advisor

Traveler’s Choice 2021

Valamar Diamant Hotel & Residence, Valamar Isabella Island Resort, Valamar Parentino Hotel, Valamar Riviera Hotel & Residence, Istra Premium Camping Resort,
Girandella Valamar Collection Resort i Valamar Sanfior Hotel & Casa, Valamar Argosy Hotel, Dubrovnik President Valamar Collection Hotel i Valamar Lacroma Dubrovnik Hotel. La Pentola Trattoria Rabac

World Travel Awards

Croatia’s Leading Boutique Hotel 2021;
Croatia’s Leading Hotel 2021;
Croatia’s Leading Resort 2021

Valamar Riviera Hotel & Residence

Valamar Collection Dubrovnik President Hotel Valamar Collection Girandella Resort

World Luxury Hotel Awards

Luxury Beach Resort

Luxury Island Resort

Luxury Family Hotel

Dubrovnik President Valamar Collection Hotel

Isabella Valamar Collection Island Resort

Marea Valamar Collection Suites

European Spa Association (ESPA)

Innovation Spa Concept award

Balance Mediterranean Spa by Valamar

ANWB

ANWB Top 2021

Krk Premium Camping Resort by Valamar 5*, Solaris Camping Resort 3*, Lanterna Premium Camping Resort 4*

ADAC

ADAC Superplatz 2021

Lanterna Premium Camping Resort, Istra Premium Camping Resort, Krk Premium Camping Resort, Baška Beach Camping Resort

Croatian bartenders section at the Association of Employers in Croatian Hospitality (UPUHH)

The Best Hotel Barmen 2021

1sr place Helena Kostelić – PC Girandella Resort

3rd place Erika Faraguna – PC Alegro-Miramar

Sponsor award Emili Dedić – PC Valamar Bellevue Resort

Certificates and Safety and Sustainability Standards in 2021

SGS

HACCP

Valamar Diamant Hotel & Residence, Crystal Sunny Hotel by Valamar, Rubin Sunny Hotel by Valamar, Isabella Valamar Collection Island Resort, Marea Valamar Collection Suites, Valamar Riviera Hotel & Residence, Valamar Tamaris Resort, Solaris Camping Resort by Valamar, Valamar Sanfior Hotel & Casa, Girandella Valamar Collection Resort, Valamar Bellevue Resort, Koralj Sunny Hotel by Valamar, Valamar Parentino Hotel, Valamar Lacroma Dubrovnik Hotel, Dubrovnik President Valamar Collection Hotel, Valamar Argosy Hotel, Bunculuka Camping Resort by Valamar, Marina Camping Resort by Valamar, Padova Premium Camping Resort by Valamar, Imperial Valamar Collection Hotel, Valamar Carolina Hotel & Villas, Eva Sunny Hotel & Residence, Zvonimir Sunny Hotel by Valamar, Valamar Atrium Baška Residence, Corinthia Baška Sunny Hotel by Valamar, Lanterna Premium Camping Resort by Valamar, San Marino Sunny Camping Resort, Valamar Meteor Hotel, Dalmacija Sunny Hotel, Rivijera Sunny Resort

SGS

V Health& Safety in Partnership with SGS

ISO 14001

94.2% keys in Valamar Riviera and Imperial Riviera
99.6% keys in Valamar Riviera and Imperial Riviera

Quality Austria

ISO 9001
ISO 50001
ISO 45001
EN 14065

99.6% keys in Valamar Riviera and Imperial Riviera
99.6% keys in Valamar Riviera and Imperial Riviera
Istra Premium Camping Resort by Valamar

Ministry of Tourism and Sport

Q Label,
Safe Stay in Croatia Label

Valamar Lacroma Dubrovnik Hotel,
Valamar Riviera Hotel & Residence
All Valamar properties that were open in 2021

Ministry of Environmental Protection and Energy

EU Ecolabel

Istra Premium Camping Resort by Valamar, Orsera Camping Resort by Valamar. Ježevac Premium Camping Resort by Valamar, Solaris Camping Resort by Valamar, Krk Premium Camping Resort by Valamar, Lanterna Premium Camping Resort by Valamar

Sustainability report 2023